Corporate privacy policy covering all Nevtan products and services
This is the corporate-level privacy policy for all Nevtan products and services, including nevtan.com, Nevtan Sign, Nevtan Engage, Nevtan Cloud, customer portals, APIs, and future Nevtan offerings. Individual products may publish supplemental privacy documentation where product-specific disclosures are required.
Effective Date: June 7, 2026
Nevtan ("Nevtan," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Nevtan collects, uses, stores, discloses, and safeguards personal information when you access or use our websites, products, applications, APIs, services, and related offerings (collectively, the "Services").
This Privacy Policy applies to all Nevtan products and services, including:
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Nevtan is a technology company that develops software, cloud infrastructure, communications, and business productivity solutions to help organizations operate, communicate, and scale more effectively.
Our Services include:
For privacy-related inquiries, contact our Privacy Team at privacy@nevtan.com or our Legal Team at legal@nevtan.com
This Privacy Policy applies to the following individuals and entities who interact with Nevtan Services:
Who
How they interact with Nevtan
Website visitors
Browsing nevtan.com or any Nevtan product website
Customers
Organizations or individuals with a Nevtan account or subscription
Trial users
Individuals accessing Services during a free trial period
Authorized users
Employees or agents of customers using Services on behalf of their organization
Administrators
Users managing accounts, billing, or team configurations
Developers
Users accessing APIs, SDKs, or developer tools
Prospective customers
Individuals who have submitted inquiries, demo requests, or contact forms
Support contacts
Individuals who contact Nevtan support or submit help requests
Business partners
Vendors, resellers, integration partners, and affiliates
This Privacy Policy does not apply to third-party websites, products, or services that may be linked from our Services. Users should review the privacy policies of any third-party services they interact with.
The information Nevtan collects depends on how you interact with our Services. We collect information in three ways: information you provide directly, information collected automatically, and information received from third parties.
You may provide information directly to Nevtan when you create an account, register for services, request a demo, contact support, subscribe to communications, complete forms, participate in surveys, attend webinars or events, or purchase subscriptions.
Category
Examples
Identity Information
Full name, company name, job title, professional profile
Contact Information
Email address, telephone number, mailing address
Account Information
Username, password credentials, account preferences, settings
Billing Information
Billing address, subscription tier, tax information
Communications
Messages sent to support, survey responses, event registrations, feedback
Payment card information is processed by authorized payment providers and is not stored directly by Nevtan.
Customers control and are responsible for the data they submit to Nevtan Services. Depending on the products used, customer data may include the following:
Product
Data Types Customers May Submit
Nevtan Sign
Documents, contracts, agreements, electronic signatures, audit records, approval workflows, signer information, completion certificates
Nevtan Engage
Contact records, email addresses, customer segments, campaign content, messaging activity, marketing automation data, behavioral events
Nevtan Cloud
Application code and configurations, databases, infrastructure resources, system logs, monitoring data, customer-managed files and content
All Products
Any additional data submitted by customers or their authorized users in the course of using the Services
Nevtan processes customer product data on behalf of customers as a data processor or service provider. The customer remains responsible for ensuring their use of the Services — and the data they submit — complies with applicable law.
We automatically collect certain technical and usage information when users access or interact with our Services. This information helps us maintain security, diagnose issues, and improve performance.
Device type and model, browser type and version, operating system, language and regional settings.
Pages and features accessed, session duration, navigation paths, feature adoption events, error events.
IP address, approximate geographic location derived from IP, network identifiers, connection type.
Login activity and timestamps, authentication events, failed access attempts, security-related log data.
Nevtan uses cookies and related technologies to authenticate users, maintain sessions, improve security, remember preferences, analyze usage patterns, and improve website performance.
Our Cookie Policy provides full details on the types of cookies used, how to manage preferences, and how consent is collected where required. Please review our Cookie Policy at nevtan.com/cookies.
Nevtan uses information collected for the following purposes:
Purpose
Description
Service Delivery
To provide, operate, maintain, support, and improve our Services.
Account Management
To create and administer customer accounts, manage subscriptions, and process billing.
Customer Support
To respond to inquiries, diagnose issues, and provide technical and account assistance.
Security
To detect, prevent, investigate, and respond to fraud, abuse, unauthorized access, and security threats.
Product Improvement
To analyze usage patterns, identify areas for improvement, and enhance reliability and functionality.
Communications
To send service notifications, product updates, administrative messages, and support communications.
Marketing
Where permitted, to provide information about products, services, events, and promotions. Users may unsubscribe at any time.
Legal Compliance
To comply with applicable laws, regulations, court orders, and legal obligations.
AI Features
To provide AI-powered functionality within our Services where customers have enabled those features. See Section 15.
Where applicable law requires a legal basis for processing personal information, Nevtan relies on one or more of the following grounds depending on the nature of the processing activity and the jurisdiction involved.
Legal Basis
When We Rely on It
Contractual Necessity
Processing is necessary to perform the Services requested by the customer or user — including account creation, service delivery, billing, and support.
Legitimate Interests
Processing is necessary for Nevtan's legitimate interests in operating, securing, and improving our Services, provided those interests are not overridden by the individual's rights.
Legal Obligation
Processing is required to comply with applicable laws, regulations, court orders, or regulatory requirements.
Consent
Where required by law — such as for certain marketing communications or non-essential cookies — Nevtan obtains consent before processing. Consent may be withdrawn at any time.
Vital Interests
In rare circumstances, processing may be necessary to protect the vital interests of an individual.
Nevtan does not sell personal information to third parties. We do not share personal information for third-party advertising purposes.
We may disclose personal information in the following limited circumstances:
Recipient
Circumstances
Service Providers & Subprocessors
Vendors engaged to help operate the Services — including cloud hosting providers, payment processors, analytics providers, customer support platforms, and communication providers. These providers are subject to contractual data protection obligations.
Business Transactions
In connection with a merger, acquisition, financing, reorganization, or sale of assets, where personal information may be transferred as part of the transaction. We will provide notice of any such transfer as required by law.
Legal & Regulatory
To comply with applicable laws, enforceable court orders, lawful government or regulatory requests, or legal process.
Protection of Rights
To protect the rights, safety, security, or property of Nevtan, our customers, users, or others — including to investigate potential violations of our agreements.
With Consent
For any other purpose with the express consent of the individual where required.
Nevtan operates globally and personal information may be processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your jurisdiction.
Where required by applicable law, Nevtan implements appropriate safeguards for international transfers of personal information. These may include:
Customers who require specific contractual commitments regarding international data transfers should refer to our Data Processing Addendum (DPA), available at nevtan.com/dpa.
Nevtan maintains administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.
Security measures include:
No security system can guarantee absolute protection against all threats. Our full Security Overview is available at nevtan.com/security.
Nevtan retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Category
Indicative Retention Approach
Account information
Retained for the duration of the customer relationship and for a reasonable period afterward to support billing disputes, legal obligations, and account recovery requests.
Customer product data
Retained for the duration of the active subscription. Following account termination, customers are provided a period to export their data before deletion is completed.
Usage and log data
Generally retained for operational, security, and diagnostic purposes for a defined period, after which data is deleted or anonymized.
Billing and financial data
Retained as required by applicable financial recordkeeping obligations.
Marketing contact data
Retained until unsubscribe or opt-out is received, or until the contact is no longer relevant to Nevtan's business, whichever occurs first.
Support communications
Retained for a reasonable period to support ongoing customer assistance and quality review.
Specific retention periods applicable to a product or data type may be documented in the relevant product's Data Processing Addendum or supplemental terms.
Depending on your location and applicable law, you may have certain rights regarding your personal information. Nevtan supports the exercise of these rights for individuals across all jurisdictions where our Services are used.
Right
Description
Access
Request a copy of the personal information Nevtan holds about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information where it is no longer necessary, where consent has been withdrawn, or where required by applicable law.
Restriction
Request that Nevtan limit or pause certain processing activities.
Portability
Request your personal information in a structured, commonly used, machine-readable format.
Objection
Object to processing based on legitimate interests, including for direct marketing purposes.
Withdrawal of Consent
Withdraw consent at any time where processing relies on consent, without affecting the lawfulness of prior processing.
Non-Discrimination
Exercise privacy rights without being subject to discriminatory treatment in the Services provided.
To exercise any of these rights, please contact our Privacy Team at privacy@nevtan.com. We will respond to requests within the timeframes required by applicable law. We may need to verify your identity before processing certain requests.
Note that some rights may not apply in all circumstances or jurisdictions, and certain exceptions may limit Nevtan's ability to fulfill a request — for example, where retention is required by law or where the information relates to another individual's rights.
Nevtan may provide AI-powered functionality across its products and services. These features are designed to improve productivity and enhance the user experience.
Examples of AI-powered features may include:
Customer data is not used to train public AI models without the explicit authorization of the customer. AI features are governed by our AI & Data Usage Policy, available at nevtan.com/ai-policy.
Where AI features involve automated decision-making that produces legal or similarly significant effects on individuals, Nevtan will provide appropriate disclosure and, where required by law, the ability to request human review.
Nevtan Services are designed for business and professional use and are not directed toward children under the age of 18.
Nevtan does not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate parental or guardian consent, we will take steps to delete that information promptly.
If you believe a child has submitted personal information to Nevtan without authorization, please contact us at privacy@nevtan.com.
Our Services may integrate with or provide links to third-party products, platforms, or services. Nevtan is not responsible for the privacy practices, security, or content of third parties.
Users should review the applicable privacy policies of any third-party services they choose to connect or integrate with Nevtan products. Third-party integrations are subject to the terms and conditions of those third parties.
Nevtan may update this Privacy Policy periodically to reflect changes in our Services, technology, data practices, or applicable law.
When material changes are made, we will provide notice through our websites, applications, email, or other appropriate channels. The effective date at the top of this Policy reflects when the most recent version took effect.
Continued use of our Services following publication of an updated Privacy Policy constitutes acknowledgment of the revised Policy. If you do not agree to the updated terms, you should discontinue use of the relevant Services and contact us to discuss your account.
Nevtan is committed to supporting privacy rights for users across all jurisdictions in which our Services are available. The rights described in Section 14 are offered globally, not limited to users in specific regions.
In certain jurisdictions, local law may provide additional or different rights, impose specific disclosure requirements, or govern how requests must be handled. Where such requirements apply, Nevtan will comply with applicable local obligations.
Users who believe their privacy rights have not been respected may contact us at privacy@nevtan.com. Users may also have the right to lodge a complaint with the relevant data protection authority or regulatory body in their jurisdiction.
Organizations that require formal contractual privacy commitments — including for cross-border data transfers — should request our Data Processing Addendum (DPA) at nevtan.com/dpa.
If you have questions, concerns, or requests regarding this Privacy Policy or Nevtan's privacy practices, please contact us through any of the following channels:
Contact
Details
Privacy Team
privacy@nevtan.com — For privacy rights requests, policy questions, and data inquiries
Legal Team
legal@nevtan.com — For legal notices, DPA requests, and contractual matters
Security Team
security@nevtan.com — For security-related concerns or vulnerability reports
Website
We aim to respond to all privacy inquiries within a reasonable timeframe and within any legally required response period.
Resource
Path / URL
Cookie Policy
Data Processing Addendum
AI & Data Usage Policy
Security Overview
Trust Center
Subprocessor List
Terms of Service
Acceptable Use Policy
